The honest total, not the flattering one
We quote the days our partner takes to dispatch, plus real transit — the longer end. Tracking is sent the moment it ships.
Exact windows, thresholds and carriers are being finalised with our fulfilment partner before we open. Everything below is our intended policy; the precise figures appear at checkout and on each product page once confirmed.
Dispatch, transit, tracking
Dispatched by our atelier partner within a set processing window, then shipped with tracking. We quote the honest total in-hand time — processing plus transit, at the longer end — rather than a flattering best case. Your tracking is sent the moment it ships.
- Processing
- Set dispatch windowIntended
- Transit
- Real carrier estimate, long endIntended
- Tracking
- Sent the moment it ships
- Insured shipping
- Complimentary over a set thresholdIntended
Honest about origin
Designed for Maison Noctaura and crafted by our vetted partner atelier. Some pieces travel from overseas — we say so rather than imply a domestic warehouse we don’t run. You’ll always know the honest window before you buy, and your tracking arrives the moment it ships.
Changed your mind once it arrives? Here’s exactly how returns work.